Advertising Towards Dummies: Interview With An Advertising Professional

Jul

13

→ Posted by Bunny in Taking Care Of Business.
Advertising Towards Dummies: Interview With An Advertising Professional

As our series Advertising Towards Dummies continues, we have reached the part where Thumper has agreed to be interviewed. He has been in advertising and marketing for over 8 years now with clients around the world. Thumper is very intuitive as to what and why products and services sell. His expertise in the field is a calibration of experience, yield, and divergence. He is one of these creative directors who have a natural love and skill for his work. Thumper has worked with the fashion industry, restaurants, clubs, hotels and resorts. The list goes on… Having lived in Europe and the United States I think has contributed to his expertise.

Let’s get right to it.

Thank you for joining us. Advertising is such a large field and can cover a variety of tasks. Can you give us a summary of your daily dues? What do you do exactly?

Thumper: Thank you for the opportunity! I’d like to say that I enjoy reading this series very much and I hope to be able to contribute something of value to the great discussion you have started.

I run a marketing consulting business that is geared towards startups and small and medium-sized enterprises. If I had to put what I do into one line, I’d say that I help build brands. My tasks include a variety of skillsets, and what I end up doing for each client strongly depends on the case. I have created and helped create advertising campaigns on most levels – from graphic design to copywriting, from conceptualizing a marketing plan to media buying, from initially analyzing the market to measuring the result of a campaign.

I have to say that this is not typical for the industry. It is what comes from having my own business and deciding on a case-to-case basis to what level I am able to contribute to the client’s cause. It also depends on the size of the venture – larger companies usually have structures in place and hire me for certain aspects of an existing campaign plan only. Both types of clients (large and small) have their advantages and disadvantages – where bigger corporations have a hierarchy, a time-consuming structure of command, and various hoops in place, a smaller company is usually more fun to work with because I have more of an impact on the results.

How did you get into this industry, and what was the driving force behind your choice?

I started my business back in 2002 after having studied Economics and Marketing. It was a big step for me and obviously not the typical path to get started in advertising. Usually, you would get a job at an advertising agency or marketing firm and work your way up.

The first ad I remember to have created was back in senior highschool. I had been writing for the school paper for a while. It was called Sometimes because it was issued very irregularly. The other thing I liked to do was doodle in class – yes, this is the typical story that almost every graphic designer will tell you.

One day we noticed a decline in sales for the Sometimes. We tied that to nobody actually knowing that a new issue was out. The decision was to advertise it from now on using posters across the school… I did the posters.

My decision to go to college for economics instead of graphic design was based on another thing though. I knew early on that I wanted to go “entrepreneur” rather than “cubicle career”. My opinion was that I would need to know how to run a business – graphic design was extremely fun as a practical skill but marketing had always interested me as well. I had always preferred reading the Harvard Review over any novel… Go figure.

We talked about ethics in advertising a lot in this series. What is your take on it?

This is a very interesting point. The question is, what is considered to be ethical? I think most agree that an ad should not lie. If a pill does not cure a migrane, then please don’t advertise it as a migrane killer. But what if that pill helped 70% of all people who took it in a study? This is where it gets tricky. You have a product, you’ve invested millions of dollars into its research and development, and it does its job – but only in two thirds of all cases. This is a constant issue in the medical and beauty field – no person is the same, no matter how much we put them into demographic and social groups.

Is it ethical to advertise the safety of a car when it is not 100% safe? Nothing is 100% safe, no car will ever be able to protect its inmates from any possible crash. If there is a test on safety in some magazine and a certain car model is the winner, then it gets a badge that will almost always be used in the advertising for this model. Is it unethical to pronounce “safest car 2009″ when the term “safest” only refers to a compaison of other cars, but not to the general meaning of safety?

The fashion industry. If you wear those D&G sunglasses, does that raise your coolness factor? Does it make you a better person? Most certainly not, but the brand does carry an image that has been carefully built for decades. It’s called brand image and it is always geared to what the target audience wants to be like. This is achieved through emotional advertising: brand communication that has been manufactured to touch on the target’s emotions. Show them what they could be like with this brand, build expectations, differentiate.

In my opinion, this all boils down to education. A lack of information will always be used against you, be it in commerce or in politics. If you have a television set, you’ll know this and agree with me. Sadly, today not many people qualify for the term “educated”. A lack of education on one side always means an advantage for those who are educated; who often enough abuse this advantage for their own benefit.

This is the pessimistic way of looking at it. It’s Darwinism. On the other hand, today people have more options and possibilities to become what they want than ever before. We know more today than we ever knew in history. It’s all at our fingertips, ready for the taking. The variable in there is “us” – we need to want to be educated. Not everybody wants to.

As a rule, most ads are not deceptive. They merely emphasize on the benefits of the advertised product or service. This is the definition of advertising. When you go to a job interview, you dress up, practice your keyphrases, and try to make an impression – you are advertising yourself. Do you say that you sometimes have trouble getting up in the morning? Do you say that you don’t really want this job and you could care less about the company, but you need the money?

Everybody, including your future boss, knows that there are days where you’d rather not get up. It is human nature; it’s implied. On the same token, every grown-up knows that advertising is by definition in favor of the advertised product. Our job as consumers is to educate our children to be aware of this fact.

When does it go too far? Do you think there should be stricter rules and regulations when it comes to advertising?

There are regulations in place about fair advertising. The FTC (Federal Trade Commission) is usually the first to take something down if it is deceptive. Of course, the system isn’t perfect. Often enough, I see an ad that just makes me shake my head.

What I think should be reconsidered is advertising that is aimed towards children. We are far from being able to say that all parents fulfill their duty to educate their kids about advertising. I am a strong advocate of education starting at very early ages; I consider myself very thankful and lucky that I have been raised this way. We didn’t have a TV by choice. I read instead – books, not magazines (reading a magazine is consuming, not reading). I grew up being aware of the world around me – or so I think – and I believe this is the right way to go about raising children. Honestly, I didn’t always appreciate not being able to chime in on the various discussions about the newest episode of some series in school. I hated it. But looking back, I wouldn’t want to have it any other way.

I think this is the real problem in the world today. We fail to educate our children enough. I think there should be better systems in place to educate parents about educating their kids. I also think that advertising towards children is not fair because of this fact.

The question is, what is the right way to approach this? Should we ban advertising towards kids? Should we cap a multi-billion-dollar vertical’s means to communicate their products with the market? Should we at least put a cap on their methods? I believe this is a problem and it should be addressed on both ends; the parents’ and the advertisers’. I don’t see this happening anytime soon though. Once again, it’s up to us to educate our children. Nobody else will do it for us.

What would a world without advertising be like?

Honestly, I think very boring and sad. Advertising drives the economy. It creates demand. Demand creates jobs. Jobs create wealth. Wealth creates innovation. Innovation creates competition. Competition creates more innovation. Take advertising away… What do you have left?

I don’t know for sure but it certainly wouldn’t be as entertaining as it is today.


Thank you for this interview, Thumper. Friends and readers: flame away!

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16 highly appreciated Comments

1

Lance says:

→ on Monday, the 13th 2009f July '09, around 9 pm:

Hey Bunny,
Awesome of you to “share” Thumper here!

Thumper,
Great to meet you! Love the whole discussion on what’s ethical. It can become a real grey area at times. I see advertising as a good introduction to products and services – but still rely upon my own judgment to actually decide whether it’s something for me. I don’t know, maybe that means I have to make the decision less personal and more analytical.

Anyway, great review of advertising from somone in the industry – thanks much!

…and no flames!!!

2

Mike King says:

→ on Monday, the 13th 2009f July '09, around 11 pm:

Thumper in the “text” (I couldn’t say flesh)! Yaa… I too love this discussion and you’ve covered the best points in advertising if you ask me, the ethics and education of it. The fact that you covered the need for education to allow advertising to be what it is and that you know the problems with advertising to kids, I hold even more respect now. I too think that parents are generally getting worse and worse at education their children. Problem with that is each generation is getting successively poorer at it. Scary thought.

I actually avoid a lot of advertising since I don’t watch TV with ads and I run ad filters on my PC for any internet ads. I don’t want to be as affected by ads which is largely why I choose those options. Anyway, great to read your thoughts. Bunny, thanks for the intro and interview.

3

Patricia says:

→ on Tuesday, the 14th 2009f July '09, around 12 am:

“In my opinion, this all boils down to education. A lack of information will always be used against you, be it in commerce or in politics ” I totally agree with this.

We did not have TV when the children we little and when they got older we had lots of discussions about what they saw and thought. But having a special needs kiddo made me very angry at ads all the time…I am what my father called a “producer’s dream” and this served me well in debriefing ads.
Hard work this parenting job…and one needs to keep getting more and more education and training – I wonder who is teaching birth control at home these days? and who is teaching values and choices? Scary sometimes to wonder about?
Good post and good information sharing Thank you

4

J.D. Meier says:

→ on Tuesday, the 14th 2009f July '09, around 1 am:

Beautiful interview!

Sometimes cracks me up and must have been a blast.

I agree, not everybody wants to get educated. On the flip side, I’m not sure it’s easy to get educated on the best patterns and practices for things. For example, it’s not so easy even to learn the best thinking techniques. If I hadn’t stumbled across Edward de Bono, I might not know about using Six Thinking Hats or PMI. If I hadn’t read THINKERTOYs, I might not know about all the creative thinking techniques. If I hadn’t read Thank You for Arguing, I might not know about key logic flaws or rhetorical practices. If I hadn’t read books on NLP, I might not know about precision questions or artful deletion. It’s tough to guard your mind if you don’t have the basics in place.

I like your point on marketing and demand. Demand generation really does change the landscape, in addition to the economy. It exposes latent needs and can morph the world into new experiences and paradigms.

5

Jonathan - Advanced Life Skills says:

→ on Wednesday, the 15th 2009f July '09, around 3 pm:

Hi Bunny, this was so great that you could interview your husband. I found the part on “ethics in advertising” to be especially interesting. I thought the whole article was presented in really balanced way. Thanks for this peek behind the curtain, both in advertising and in you marriage.

6

Thumper says:

→ on Thursday, the 16th 2009f July '09, around 2 pm:

Lance,

Great to meet you too! I too try to look at products as objectively as possible when I buy them. It’s funny – even though we are aware of the fact that we cannot tie a product’s quality to the fact that it is a brand name, often enough it does make sense to do so. Other times, it’s all the same. It depends on the vertical – for example, sunglasses: most fashion brands license their name to a certain manufacturer in Italy. That company uses the exact same procedures to produce $300 D&G shades and to make no-name, $10 shades that they sell to supermarkets.

7

Thumper says:

→ on Thursday, the 16th 2009f July '09, around 2 pm:

Mike,

I couldn’t agree with you more, it is indeed scary. I don’t watch TV either – instead, I selectively stay up to date with what’s out there through channels featuring creative advertising and such; namely websites and magazines in the field. I find it particularly interesting to analyze ads though; I guess it comes with the profession. That is pretty much the only reason I choose to watch or read an ad.

Thanks for your kind words.

8

Thumper says:

→ on Thursday, the 16th 2009f July '09, around 2 pm:

Patricia,

Those are good questions and I fully agree! I see teaching our kids properly as the key to… well, actually almost everything. I envy you for your blessing to have children. Bunny and I very much look forward to becoming parents ourselves. Despite the issues you describe, I believe it is an opportunity to make the world around us a better place. A chance that takes a lot of work, granted, but a chance nonetheless.

Thank you for adding your insights.

9

Thumper says:

→ on Thursday, the 16th 2009f July '09, around 2 pm:

J.D.,

It’s tough to guard your mind if you don’t have the basics in place.

Now THAT is a beautiful line! I fully agree. I think this is where the parents have to do their parts in laying the grounds before releasing their children into the world of self-education. You never stop learning.

Thank you for contributing this great point!

10

Thumper says:

→ on Thursday, the 16th 2009f July '09, around 2 pm:

Jonathan,

When Bunny told me about her idea to do an interview, I was all for it instantly. Advertising is one of my favorite topics, and I am thankful that you appreciate reading about my view of things!

11

Miguel de Luis says:

→ on Thursday, the 16th 2009f July '09, around 5 pm:

As a blogger, I find the world of advertising confusing and even risky. I mean, I invest a great deal of time on building my reputation.
Then enter the automatic advertising model, which uses my words to guess what ads should be with it. But then, if I blog about dieting, I risk my content to be associated with a less than honest diet product.
On the other hand, hand picking the ads I’m going to use, it’s quite time consuming, for something that it’s, above all, a hobby.

Any thoughts or ideas about that?

12

Thumper says:

→ on Saturday, the 18th 2009f July '09, around 1 am:

Miguel,

If your blog is a hobby, why monetize it? If there is a business objective attached to it, then I’m afraid the answer is that there is no simple way of making money without putting work (and time) into it, as in every other business.

Just my 2c, perhaps someone else is able to chime in.

13

Ching Ya says:

→ on Saturday, the 18th 2009f July '09, around 3 am:

Nice to meet both of you – Bunny and Thumper. Interesting couple. =)

It’s great to get a scoop of how the Advertising works nowadays. Love them or hate them, you can’t totally avoid them. The type of advertisement I prefer, is when there’s a message within. I’ve seen some that are delivering the importance of family love, take care of the nature surroundings etc. Those are the ads that provide values and made an impact — whether for their branding or create an awareness indirectly.

@wchingya
Social/Blogging Tracker

14

Miguel de Luis says:

→ on Saturday, the 18th 2009f July '09, around 4 am:

Well, it was supposed to be a hobby but then my blog began to appear on “top lists”, and I have since then wondered if it could make the transition into something more professional.

15

Bunny says:

→ on Tuesday, the 21st 2009f July '09, around 10 am:

Hi Ching Ya,

I agree with you on the inner message that advertising is possible of creating.
It should be more family oriented and environmentally directed to the well being of both.
Thank you so much for stopping by and sharing your ideas with us. It is a pleasure to see you here,

16

Dragos Roua says:

→ on Saturday, the 25th 2009f July '09, around 11 am:

That’s one of the most honest and open discussions on the advertising I ever encountered. I have a lot of close friends working in the field, and especially the ethic part of this industry was always a delicate topic. I liked your take on it.

I also liked the part about how advertising can enrich the world. The first thing that came into my mind was the “Hi, I am a Mac, vs Hi, I am a PC” series done by Apple. I think those are the definition of good, catchy advertising,. also featuring the exact degree of incentive, just enough to not get buried by a lawsuit. That’s the kind of advertising I find ok for me.

Congrats for thia interview, you’ve been featured in a blog I really like :-)

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